Ducky Luck Casino Review: Is It Worth Your Time?

how Ducky Luck Casino handles complaints

Loyal players may claim cashback and other beneficial bonuses which can boost your casino balance. Clear terms and conditions with no fine print guarantee the peace of mind for each South African player. Ducky Luck is a legal online casino as it holds a Curacao license and is subject to regular audit by independent bodies.

Deposit Options, Fees, and Limits

This variety ensures that players who enjoy lottery-style games and quick wins have plenty of options. Slot lovers will be spoiled for choice with popular slots titles and table game fans can enjoy blackjack, roulette and lots more. DuckyLuck also provides multiple generous welcome bonuses up to $2,500, as well as ongoing promotions.

Despite multiple attempts to send the required documents, the casino claimed they did not receive or recognize them. The player had communicated with the casino via email and chat, keeping records of the conversations. They also pledged to improve their verification ducky luck process to prevent such issues in the future.

Bonuses for DuckyLuck

DuckyLuck has an enticing array of bonuses, including something for newcomers and seasoned regulars. Maybe I got lucky, or maybe it’s because I was withdrawing such a small amount; I’m not sure. These promotions have rules, like the amount you have to wager before you can cash out and the maximum amount you can withdraw. By blindly claiming a bonus, they set themselves up for a frustrating surprise. Several of these players’ comments about DuckyLuck are very telling, and I see a common thread happening here. Some people complained about being unable to cash out their winnings.

After days of searching, trying to find actual proof that Ducky luck did not fund my bitcoin wallet ever. I recently found several items that show exactly what they have done. To actually prove I’m telling the truth I’m unsure of what I should post online. I have the actual transaction receipt which shows the senders wallet address, recipient’s address, it’s all there.

According to its website, DuckyLuck supports a slew of deposit options, including MasterCard, Visa, American Express, Discover, and cryptocurrencies like Bitcoin and Ethereum. But even though it appears that you have several deposit options available, you may run into a host of issues when you try to use them to move money into your casino account. The player from the United States had scored $29,970 while employing free spins, however, due to the max cash out being $750, the remaining amount had been forfeited. The casino had also falsely advertised the player as a winner of the whole amount. The player’s main issue wasn’t about the verification process or payout, but the casino’s misleading advertisement of her winnings.

Ducky Luck Casino Games

I will touch on which those are in the banking section in this review. The wagering requirements here though are a bit more challenging as you will need to clear the deposit + bonus at a 40x rate. Any casino that has stellar customer support is worth playing at, which is partially why I hold DuckyLuck in such high esteem. Whenever I ran into some issues or had some dilemmas, the casino’s support team was there to sort out the mixup.

Player’s winnings are delayed due to verification problems.

The casino holds a Curacao license, which is a recognized certification that affirms their commitment to honesty and fair play. This license indicates that DuckyLuck operates under strict regulations and undergoes regular audits to ensure compliance with industry standards. You are only allowed to participate if you are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher). Because of this complaint, we’ve given this casino 308 black points.